SHIPPING & RETURNS

Shipping & Returns

Shipping Timeline

• Your order will usually ship within 2-3 business days.
• Your order should arrive within 2-5 business days after it has shipped.
• International orders will arrive within 7-21business days after it has shipped.
• Total time range for domestic orders, from placing order to delivery = 4-9 business days

Each order is made-to-order, so we cannot promise same-day shipping. 

You will receive a shipping confirmation email with a tracking number when your order is processed. We recommend checking your spam and promotional folders in your email inbox as well, in the event that an email filter sorts them into those categories.

Shipping Costs

• Domestic Priority: Free
• International Priority: calculated at checkout

International Shipping

Shipping cost for international orders does not include payment for additional fees that your country may have. All buyers are responsible for any taxes or duty fees required by their country of residence. All international orders that are returned due to refusal or incorrect address info will be refunded minus shipping cost.

 

Return Policy

If you would like to return your order, email us at joshua@thesneerwell.com

• All returns not damaged must be made within 30 days of delivery subject to a 20% restock fee.
• Damaged flasks will be replaced free of charge within 30 days.
• Customer is responsible for return shipping.
• Once inspected, we will refund the item purchase total (shipping not included).
• Any items shipped back to us without a prior email confirmation will not be refunded.